Key Responsibilities:
- Invoicing:
- Generate and ensuring accurate billing information in both Logistics Web and SAGE Evolution.
- Ensure all required supporting documents are attached and meet client requirements.
- Accounts Receivable:
- Monitor customer accounts to track outstanding balances.
- Reconcile customer payments, identify discrepancies, and follow up on unallocated receipts.
- Debt Collection:
- Proactively follow up with clients via phone, email, and written correspondence to ensure timely payments.
- Maintain a clear record of communications and escalate overdue accounts as needed.
- Customer Account Management:
- Update and maintain customer account information in the accounting system.
- Respond to customer queries regarding invoices, statements, and account balances.
- Reporting:
- Prepare aging reports and highlight overdue accounts to management.
- Assist in month-end closing by providing accounts receivable data and reconciliations.
- General Accounting Support:
- Assist with filing, record-keeping, data entry, and other administrative tasks as needed.
- Support other finance team members during audits or peak periods.
Qualifications & Experience:
- Diploma or certificate in Accounting, Finance, or related field
- 3 years of experience in an accounts receivable or invoicing role (preferably in logistics or a service-based industry)
- Working knowledge of SAGE Evolution
- Proficient in Microsoft Excel and general computer skills
- Strong verbal and written communication skills
- High attention to detail and accuracy
- Ability to work independently and manage deadlines
Key Competencies:
- Reliability and integrity
- Strong interpersonal skills, especially when dealing with clients
- Time management and organizational skills
- Problem-solving and proactive follow-up
- Team player with a positive attitude
