The Senior Clerical Officer is responsible for leading and managing advanced clerical and administrative functions within the department. The role ensures efficient office operations, accurate documentation management, regulatory compliance, and provides strategic administrative support to senior management. The position requires strong supervisory capability, high integrity, and extensive experience in clerical administration.
Key Responsibilities
- Supervise, mentor, and evaluate junior clerical and administrative staff.
- Develop and improve office filing and record management systems (physical and electronic).
- Review and verify official correspondence, reports, and departmental documentation for accuracy and compliance.
- Coordinate administrative workflows to ensure operational efficiency.
- Prepare periodic management reports and performance summaries.
- Ensure compliance with organizational policies, statutory requirements, and internal controls.
- Manage confidential records and sensitive organizational information.
- Oversee document archiving and retrieval systems.
- Support senior management with scheduling, documentation, and meeting coordination.
- Liaise with internal departments and external stakeholders on administrative matters.
Qualifications & Experience
- Bachelor’s Degree in Public Administration, Management, Accounting, or a related field (Master’s degree is an added advantage).
- 5–10 years of progressive clerical or administrative experience, with at least 3 years in a supervisory role.
- Proven experience in records management and office administration at a senior level.
- Strong knowledge of administrative procedures and internal control systems.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Core Competencies
- Strong leadership and team supervision skills
- Excellent organizational and coordination ability
- High level of accuracy and attention to detail
- Strong written and verbal communication skills
- Ability to handle confidential information with discretion
- Analytical and problem-solving skills
- Time management and ability to meet deadlines
