Purpose of the Role
The Operations Supervisor is responsible for overseeing daily business operations, ensuring efficiency, compliance, and smooth workflow across teams. This role acts as a bridge between management and staff, driving performance and operational excellence.
Key Responsibilities
- Supervise and coordinate day-to-day operations.
- Monitor staff performance and provide guidance/training.
- Ensure compliance with company policies and industry standards.
- Track KPIs and operational targets, reporting to management.
- Identify process inefficiencies and implement improvements.
- Handle escalations and resolve operational issues promptly.
- Maintain accurate records and documentation of operations.
Qualifications
- Full Grade 12 certificate with 5 credits or better inclusive of Mathematics & English.
- A diploma/degree in Business Management, or a related field is an added advantage but not mandatory.
- Minimum of 3+ years of experience in operations or supervisory roles.
- Strong leadership, organizational, and communication skills.
- Proven ability to manage multiple priorities in a fast-paced environment.
- Excellent problem-solving and decision-making abilities.
How to Apply
Interested candidates who meet the above criteria should submit their application letter, Curriculum Vitae (CV), and copies of professional qualifications to applyhumanr@gmail.com by Thursday, 19th March 2026.
