Industry: Events, MICE (Meetings, Incentives, Conferences, and Exhibitions), Hospitality, Technical Production Services
About Puzzlepie
Puzzlepie Event Engineering Zambia Limited is a premier provider of innovative event engineering and MICE solutions. Our portfolio includes the Hotel Implant Model, delivering premium support to leading hospitality partners across Zambia. As we expand across Lusaka, the Copperbelt, and Livingstone, we are seeking an experienced Executive Assistant to support the Director/CEO in achieving strategic, operational, and financial objectives.
Role Overview
The Executive Assistant (EA) will deliver high-level, strategic support to the Director/CEO, drawing on extensive experience in Business Administration, Sales and Relationship Management, and Event Management Operations.. This role requires a proactive, highly organized, detail-oriented professional who can balance administrative excellence with strategic and commercial priorities.
Key Responsibilities
- Strategic and Executive Support 50%
- Provide primary executive support to the Director/CEO, managing internal and external communications with tact and professionalism.
- Organize and coordinate meetings; prepare reports, presentations, agendas, and materials for Board, Shareholder, and EXCO sessions.
- Track progress on strategic projects and initiatives related to Hotel partnerships and Fixed installations undertaken by the company.
- Collaborate with cross-functional teams to support revenue generation and operational efficiency.
- Cultivate and maintain professional relationships with key Event Management partners, Corporate Clients, Government, Hospitality and Venue operators.
- Sales and Business Administration 30%
- Assist the CEO in monitoring key client activities to support revenue targets.
- Conduct opportunity research across platforms (including ZPPA and e-GP) to identify new business avenues.
- Support the preparation of high-value proposals, tenders, and contract documentation.
- Ensure all sales-related correspondence and documentation adhere to company standards and branding.
- Operational Coordination and Logistics 20%
- Manage the Director’s and EXCO calendar, prioritizing commitments and optimizing time management.
- Arrange domestic and international travel, itineraries, and accommodations.
- Work in collaboration with Operations team to coordinate resources for major events to ensure readiness and seamless execution.
- Maintain confidential HR and compliance records in line with labor laws and company policies. Supporting the Director with local labour law adherence and human capital development initiatives.
Qualifications and Experience
- Experience: 8–10+ years of progressive experience supporting senior executives (CEO, MD, or Director) in a commercial environment.
- Industry Exposure: Background in MICE, Event Management, Hospitality, or Technical Production is preferred; international business exposure is a plus.
- Education: Bachelor’s degree in Business Administration, Commerce, or a related field. Additional certifications in Sales, Marketing, or Project Management are advantageous.
Skills and Attributes
- Strong Business and Commercial acumen .
- Superior organizational and multitasking capabilities.
- Professional written and verbal communication; with exceptional interpersonal skills.
- High integrity, discretion, and ability to handle confidential information.
- Analytical mindset with strong reporting capabilities.
- Proficiency in Microsoft Office and related productivity tools.
