SITE OPERATIONS MANAGER
The Site Operations Manager is responsible for overseeing all site-based operations at a Mine Site, ensuring efficient, safe, and compliant service delivery. This role provides leadership to site personnel, manages operational performance, and ensures adherence to company and statutory requirements.
RESPONSIBILITIES
- Oversee and coordinate daily site operations to achieve efficiency and productivity targets.
- Develop and manage employee schedules, ensuring adequate shift coverage.
- Enforce compliance with all operational, safety, and quality procedures.
- Lead, motivate, and develop staff through training and performance management.
- Conduct performance appraisals and implement corrective or developmental actions where required.
- Manage departmental budgets and monitor financial performance.
- Identify and mitigate operational and safety risks.
- Track and report project progress against agreed timelines and standards.
- Maintain compliance with statutory and client requirements.
- Liaise with clients and provide timely updates on operational status.
- Prepare and submit bi-monthly operational and performance reports.
- Support incident and accident investigations and ensure timely implementation of corrective actions.
KNOWLEDGE
- Strong computer literacy (Excel, Word, Outlook, PowerPoint).
- Comprehensive understanding of mining operations and heavy equipment functionality.
- Good knowledge of workplace safety, risk assessment, and environmental management systems.
- Familiarity with preventive and corrective maintenance planning.
SKILLS AND ABILITIES
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving capabilities.
- Self-driven, results-oriented, and able to work independently under pressure.
- Strong organisational and time management abilities.
- Professional demeanour and the ability to interact effectively with diverse stakeholders.
- Reliable, disciplined, and capable of managing multiple priorities.
- Flexible to work extended hours or shifts when necessary.
- Proficient in decision-making and conflict resolution.
QUALIFICATIONS AND EXPERIENCE
- Full Grade 12 School Certificate
- Bachelor’s Degree in Electrical, Mechanical, or Electro-Mechanical Engineering.
- Registered Member or Affiliate of the Engineering Institution of Zambia (EIZ) — valid membership required.
- Minimum of 7 years’ post-qualification experience in mechanical or electrical maintenance, fault diagnosis, or site operations within a mining or heavy industrial environment.
- Proven experience in team supervision, project management, and operational leadership.
- Strong understanding of health, safety, and environmental (HSE) compliance requirements.
- Demonstrated ability to plan, coordinate, and deliver results under demanding operational conditions.
