At MTN Zambia, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.
Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us.
Our commitments go beyond organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realize our shared goals.
We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application.
Job Title: Manager Supply Chain Operations
The key responsibilities for this role include but not limited to the following:
- Coordinate and manage supply chain dashboards and reporting, ensuring timely updates to business units and stakeholders.
- Prepare weekly, monthly, and ad hoc reports on procurement status, contracts, and performance metrics.
- Develop and manage the unit budget, aligning with business objectives and least-cost operating strategies.
- Ensure compliance with procurement policies, directives, and guidelines, documenting exceptions and driving operational excellence.
- Support and execute regulatory compliance actions relevant to the telecommunications industry.
- Manage logistics, courier, and travel categories, ensuring adherence to group and local travel policies.
- Oversee vendor help desk operations, serving as the single point of contact for supplier-related matters.
- Conduct supplier evaluations and performance management, including on-time delivery and contract SLA compliance.
- Identify, record, and monitor supply chain risks, maintaining risk registers and conducting quarterly risk assessments.
- Collaborate with internal and external stakeholders (business partners, legal, regulators, vendors) to negotiate and implement sourcing strategies.
- Lead transformational initiatives within Supply Chain Management Centres of Excellence (CoEs), driving change and continuous improvement.
Candidate Requirements
- Grade 12 certificate with 5 credit or better of which English and Mathematics are a must
- Bachelor’s degree in Procurement and Supply / Supply Chain Management / Bachelor’s Degree in Business Administration
- Member of the; Zambia Institute of Purchasing and Supply (MZIPS), Chartered Institute of Procurement and Supply (MCIPS)
- 4 – 7 years relevant working experience preferably within a large organization; telecom/FMCG background is advantageous.
- Experience in Supply Chain leading practices and trends
- Advanced skills in MS Office Suite and specifically Excel, Word, Power BI, PowerPoint and Project Management
- Experienced driver with valid driving license
Send your application to: jobs.zm@mtn.com
Candidates are mandated to answer the below on their cover page to the hiring Manager.
Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)
- Lead with Care
- Can-do with Integrity
- Collaborate with Agility
- Serve with Respect
- Act with Inclusion
Hand delivered or posted applications will not be accepted and the closing date for accepting applications is 20th January 2026.
Note: that only shortlisted candidates will be contacted.
