Role Overview
As a Credit Control Intern, you will support the finance team in ensuring the company maintains a healthy cash flow. You will be responsible for the accurate recording of payments, maintaining up-to-date debtor records, and professional communication with clients to secure outstanding payments. This role offers hands-on experience in the full "Order-to-Cash" cycle.
Key Responsibilities
1. Debt Recovery & Communication
- Chasing Debt: Proactively contact customers via telephone and email to request payment of overdue invoices.
- Query Resolution: Liaise with the sales or operations departments to resolve customer disputes that may be delaying payment.
- Payment Plans: Assist in negotiating and monitoring repayment schedules for delinquent accounts.
2. Payment Processing & Banking
- Posting Receipts: Accurately record daily incoming payments into Quickbook system.
- Depositing Payments: Ensure all cheques collected are banked immediately
- Allocation: Ensure that payments are matched against the correct invoices to keep customer statements accurate.
3. Reconciliations & Reporting
- Reconciling Debtors: Perform regular reconciliations of the Debtors Ledger to ensure the balance matches the General Ledger.
- Statement Distribution: Generate and send monthly statements of account to all customers.
- Debtors Aging: Assist in preparing the aging reports to highlight high-risk accounts to senior management.
4. Administrative & Credit Risk Support
- New Account Setup: Assist in performing credit checks on potential new customers
- Data Maintenance: Ensure customer contact details, credit limits, and payment terms are kept up to date in Quickbook.
Candidate Profile
Required Skills:
- Communication: A polite but firm telephone manner and professional email etiquette.
- Attention to Detail: High level of accuracy when handling financial data and posting numbers.
- Organization: Ability to manage a high volume of accounts and prioritize which debts to chase first.
- Tech Savvy: Proficiency in Microsoft Excel (VLOOKUPs and Pivot Tables are a plus) and familiarity with accounting software (e.g. Quickbooks, Enquest,).
Education:
- Currently pursuing or recently completed a degree in Accounting, Finance, Business Administration, or a related field.
What You Will Gain
- Direct exposure to the financial operations of a professional business.
- Experience in conflict resolution and professional negotiation.
- Mentorship from senior finance professionals.
- A deep understanding of credit risk management and cash flow optimization.
