JOB OPPORTUNITY
Chief Operations Officer (COO)
Location: Lusaka, Zambia
Reports to: Chief Executive Officer
Organization: Bridging Gap Solutions Limited (BGS)
About Bridging Gap Solutions Limited
Bridging Gap Solutions Limited (BGS) is a high-impact, wholly Zambian-owned technology company established in 2008. We design, build, and deploy mission critical digital solutions that power business growth, operational efficiency, and large-scale digital transformation across multiple industries. BGS is aggressively scaling its footprint and is seeking a commercially minded executive to drive revenue, dominate key markets, and convert strategy into measurable results.
Our Core Commercial Offerings:
Software Solutions
· ERP, Payroll & Human Resource Management Systems
· Fixed Asset & Resource Management Systems
· Customer Relationship Management (CRM) Platforms
· Custom Software Design & Enterprise Application Development
Infrastructure & Cybersecurity
· End-User Computing Devices
· Enterprise IT Consulting, Architecture & Large-Scale Deployments
· Network Infrastructure Design, Optimization & Performance Management
· Cybersecurity Defense Systems, including Real-Time Monitoring & Support
· AI-Powered Mining Safety Solutions
· Fleet Management Technologies
Payment & Digital Transaction Platforms
· Mobile Money & Card Payment Collection Solutions
· API-Based Integration with Multiple Third-Party Systems
· E-Ticketing and Digital Revenue Collection Platforms
Client Contact Center Services
· End-to-end customer engagement and support solutions
Role Purpose
The Chief Operations Officer (COO) is a growth-driven executive role responsible for aggressively expanding BGS’s revenue base, commercial partnerships, and market dominance. The COO will own strategy execution, revenue acceleration, market expansion, and high-value deal closure while positioning BGS as a preferred digital transformation partner for enterprise and institutional clients. This role demands a hunter mindset, strong commercial instincts, and the ability to turn opportunity into signed contracts and sustained profitability.
Key Responsibilities
Strategy Execution & Growth Leadership
· Drive the execution of BGS’s corporate strategy with clear revenue, margin, and market-share targets
· Translate strategic priorities into commercially viable, scalable business lines
Revenue Growth & Deal Closure
· Lead end-to-end business development across software, infrastructure, payments, and service solutions
· Originate, structure, negotiate, and close high-value enterprise and government contracts
· Build a strong, predictable sales pipeline and deliver consistent revenue growth
Market Expansion & Strategic Partnerships
· Identify and penetrate new markets and industry segments
· Establish and monetize strategic alliances with technology vendors, financial institutions, and enterprise clients
Commercial Leadership & Governance
· Lead and performance-manage strategy, sales, and business development teams
· Provide commercial insight and execution support to the CEO and Board
Qualifications & Experience
· Bachelor’s degree in Business Administration, Strategy, Economics, Finance, Information Systems, or a related field (required)
· Master’s degree (MBA or equivalent) will be a strong added advantage
· Minimum of 10 years’ experience in strategy, business development, consulting, or senior commercial leadership roles
· Demonstrated success in driving revenue growth, closing complex deals, and scaling technology-enabled businesses
Key Competencies
· Strong commercial acumen with a clear results orientation
· Strategic thinker with hands-on execution capability
· Exceptional negotiation, persuasion, and stakeholder management skills
· Ability to operate at executive and board level while remaining deal focused
Why Join BGS?
· Take ownership of growth in a fast-scaling technology company
· Direct influence over strategy, revenue, and market positioning
· Work alongside executive leadership to build a dominant, future-ready organization
How to Apply
Qualified and results-driven candidates should submit:
· A detailed Curriculum Vitae (CV)
· A cover letter highlighting commercial achievements and growth impact
Email applications to:
careers@bgsgroup.co.zm
Application Deadline: 30 January 2026
