Job Title: IT Support Officer
Department: IT
Location: Kitwe
Employment Type: Full-time
Armaguard Security Limited is seeking a skilled and reliable IT Support Officer to provide technical support and ensure the effective operation of the company’s IT systems in support of its security operations.
Key Responsibilities
- Provide first-line IT support to staff across all departments
- Install, configure, and maintain computers, servers, printers, and related IT equipment
- Diagnose and resolve hardware, software, and network issues promptly
- Monitor and maintain system performance, backups, and data security
- Maintain accurate IT documentation, asset registers, and support logs
- Support basic network administration and system updates
- Ensure compliance with company IT policies and security standards
- Any other duties as may be assigned by your Superiors
Qualifications and Requirements
- Grade 12 certificate with 5 ‘O’ level credits including Math and English
- Minimum Diploma in Information Technology or a related field
- Minimum three (3) years’ experience in IT support or a similar role
- Good understanding of operating systems, hardware, and basic networking
- Strong problem-solving, communication, and interpersonal skills
- Ability to work under pressure and maintain confidentiality
Key Competencies
- High level of professionalism and integrity
- Attention to detail
- Strong customer service orientation
- Time management and reliability
- Ability to work under pressure with minimal supervision
Application Process
Interested candidates are invited to submit their CV, cover letter, and copies of relevant certifications to ARMAGUARD SECURITY LIMITED PLOT NO. 730/731 CHACHACHA ROAD, LUSAKA or send your full application to hr4@armaguard.co.zm as ONE PDF DOCUMENT.
Application should be addressed to:
The Group Human Resource Manager
Armaguard Security Limited
Cha Cha Cha Road
P.O Box 30179
Lusaka, Zambia
Closing date of receiving applications will be 6th February, 2026.
Note: Only shortlisted candidates will be contacted for an interview.
