Job Title: HR Officer – Talent & Performance
Location: Lusaka, Zambia
Reporting To: Human Capital Business Partner
Job Purpose:
To support the organization’s strategic objectives by overseeing talent acquisition and performance management processes, ensuring the organization attracts, develops, and retains high-quality talent while promoting a performance-driven and engaged workforce.
Key Responsibilities:
- Oversee recruitment and talent acquisition, including identifying staffing gaps, coordinating job postings, screening candidates, supporting interviews, and onboarding.
- Partner with line managers to understand workforce needs and provide guidance on hiring decisions.
- Manage and track performance management processes, including KPI setting, appraisals, performance reviews, and monitoring PIPs.
- Identify performance gaps, analyze trends, and recommend interventions such as coaching, training, or development programs.
- Support talent development initiatives, succession planning, and high-potential employee programs.
- Support employee engagement and recognition initiatives to strengthen organizational culture and retention.
- Prepare and analyze recruitment, performance, and talent reports for management decision-making.
- Provide HR advisory support to managers on talent acquisition, performance management, and policy matters.
- Oversee HR administrative tasks related to recruitment and performance processes as needed.
Qualifications & Experience:
- Degree in Human Resources, Business Administration, or related field.
- Minimum 2–5 years’ experience in talent acquisition and performance management.
- Knowledge of performance management frameworks, talent development, and recruitment practices.
- Knowledge of Zambian labour laws and HR best practices.
- Paid membership of ZIHRM.
Skills & Attributes:
- Strong analytical, leadership, and coordination skills.
- Ability to influence and partner effectively with managers at all levels.
- Excellent reporting, presentation, and communication skills.
- High level of professionalism, discretion, and confidentiality.
- Proactive and able to balance HR responsibilities.
