Retail Store Manager

Talent House Ltd • Full-time • Lusaka, Zambia • 8h ago

About Talent House Ltd:

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Our client is looking for a motivated and experienced Retail Store Manager to lead their store operations and drive sales growth. This role is perfect for someone with strong leadership skills, excellent customer service, and a passion for retail.

Key Responsibilities:

Oversee day-to-day store operations and ensure smooth functioning.
Lead, train, and motivate store staff to achieve targets.
Deliver excellent customer service and handle escalations effectively.
Manage stock levels, ordering, and inventory control.
Ensure the store is well-presented and merchandising standards are met.
Monitor sales performance and implement strategies to meet targets.
Enforce company policies, procedures, and compliance requirements.

Requirements

Minimum Grade 12 Certificate and must be Computer Literate
Diploma or Degree in Business/Management is an advantage.
Proven experience in retail management or supervisory roles.
Strong leadership and people management skills.
Excellent communication and problem-solving abilities.
Ability to work in a fast-paced environment and handle pressure.
Good understanding of retail KPIs and sales reporting.

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

To Apply:

Please send your CV to careers@talenthousepeople.com before the 25th of February, 2026.

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