Client Engagement & Front Office Coordinator

W&S SERVICES • Full-time • Lusaka • 2h ago

A growing professional services firm is seeking a Client Engagement & Front Office Coordinator to manage front-of-house operations and support client communication.

Key Responsibilities

Manage client reception and front desk operations
Coordinate client meetings and appointment scheduling
Manage the firm’s social media platforms and maintain a monthly content calendar
Assist with communications through telephone, email, and messaging platforms
Support coordination of meetings, events, and internal activities
Assist with general administrative and operational tasks

Requirements

Diploma or Degree in Communications, Business Administration, Marketing or related field
Strong organisational and communication skills
Experience managing social media platforms
Professional interpersonal skills suitable for a client-facing role
Ability to work independently and take initiative

Personal Attributes

The successful candidate will demonstrate professionalism, reliability, strong organisational ability, and a proactive approach to responsibilities.

Interested candidates should submit their CV, full qualifications, NRC and a short cover letter outlining their suitability for the role.

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