Jobs search

Sales Representative (Retail)

Curtain Factory • Full-time • Lusaka • 2w ago

Key Responsibilities & Duties

Customer Service & Sales

• Welcome and assist all walk-in customers professionally and warmly

• Listen actively to understand customer needs and preferences

• Present appropriate products, fabrics, and solutions clearly

• Close sales confidently using consultative selling techniques

• Achieve monthly individual sales targets

Quotations & Follow-Up

• Assist the Admin Officer in preparing accurate quotations

• Follow up on all pending quotes within 24 hours

• Maintain a personal follow-up tracker for leads and pending customers

• Notify customers of order updates and delivery timelines

Product Knowledge

• Maintain thorough knowledge of all curtain, blind, and soft furnishing products

• Stay updated on new product arrivals, promotions, and pricing

• Be able to advise customers on fabric, style, lining, and fitting options

Site Visits & Client Measurements

• Visit client premises to take accurate window and curtain measurements when required

• Use approved measurement sheets and tools — record dimensions, fittings, fabric requirements,

and site conditions accurately

• Conduct an on-site needs assessment with the client — discuss style, function, lighting, and

preferences in context

• Submit measurement records promptly to the Admin Officer and Production Supervisor for

quotation and production planning

• Represent the company professionally on every site visit — uniform, punctuality, and respectful

conduct in client homes and offices

Store Presentation

• Maintain a clean, neat, and professionally presented showroom at all times

• Ensure samples and displays are orderly and well-presented

• Report damaged or outdated displays to the supervisor

Administration

• Record all customer interactions and sales accurately

• Submit daily sales reports as required

• Ensure payments are processed correctly and receipts are issued

Role Requirements

Minimum Qualifications & Education

• Zambia School Certificate (Grade 12) required

Experience Required

• Minimum 1–2 years in a retail sales or customer-facing role

• Experience in home décor, textiles, or interior products advantageous

Skills & Competencies

• Strong verbal communication and listening skills

• Confident and persuasive selling ability

• Basic numeracy for pricing and quotation assistance

• Computer literate — point of sale, basic email

Personal Attributes

• Warm and professional presentation

• Customer-obsessed — genuinely enjoys helping people

• Target-driven — motivated by achieving sales goals

• Reliable — consistent attendance and punctuality

• Positive and energetic attitude in the showroom

Working Conditions & Special Requirements

• Showroom / retail environment — standing for extended periods

• Retail trading hours apply including Saturdays

• Interaction with a wide range of customers including corporate clients

Kindly send your CV and credentials to email Recruitment@curtainfactoryzm.com

Please note that: No phone calls or hard copy applications will be accepted.

Related Jobs

Waitress

THE YARD • Full-time • Lusaka, Makeni, near Lusaka eye hospital • 1w ago

Retail & Sales

1w ago

Apply

Commercial Sales Representative

SGC Investment Limited • Full-time • NDOLA and LUSAKA • 2w ago

Retail & Sales

2w ago

Apply

Sales Manager

Firebrand Spirits Ltd • Full-time • Lusaka • ZMW 5k / month • 2w ago

Retail & Sales Sales Executive

2w ago

Apply

Sales executive

Richkays Innovations and Services • Full-time • Lusaka • ZMW 0 / year • 2w ago

Retail & Sales B2B Sales Strategy B2C sales strategy 01 Sales Executive 01 Senior Marketing Officer

2w ago

Apply

sales executive - Food and Beverage

Greenlink Investments • Full-time • Lusaka • 2w ago

Retail & Sales FOOD MANAGER B2B Sales Strategy Corporate Sales Executive

Easy Apply

2w ago

Apply

SALE OF MOTOR VEHICLES BY PUBLIC TENDER

Zambia National Farmers Union • Tenders & RFPs • Lusaka • 4w ago

Retail & Sales Corporate Sales Auto Sales Direct Sales digital marketing &sales marketing marketing & Social Media

Easy Apply

4w ago

Apply

GRAPHIC DESIGNER

CONTENT HUB LIMITED • Full-time • LUSAKA • ZMW 3.50k - ZMW 6k / month • 10h ago

IT & Telecoms 00 Computer Science 01 IT Consultant

10h ago

Apply

Early Childhood Teacher

Sunrise Sunflower valley early learning centre • Full-time • Behind China Trending City off Great North Road Lusaka • ZMW 2.70k - ZMW 5k / month • 15h ago

Education & Training

15h ago

Apply

Farm Operations & Data Officer

IZABU FARMING LTD • Full-time • lusaka west, mumbwa road • 1d ago

Agriculture

1d ago

Apply

Barber

Halo Enterprises Limited • Full-time • Silverest, Lusaka, Zambia • from ZMW 1.50k / month • 1d ago

Other BARBER MAN Barberman Barber

Easy Apply

1d ago

Apply

👉 Get the Latest Jobs in Zambia Straight to Your Inbox

Subscribe and be the first to know about new opportunities — delivered daily or weekly.