Job Opportunity: (2) Customer Service & Sales Officers (6-Month Contract)
An institution of higher Learning is hiring Customer Service & Sales Officers for a 6-month contract. If you're enthusiastic about education, excellent at follow-ups, and confident in using social media, this could be the opportunity for you!
Key Responsibilities:
-Follow up on prospective students from
inquiry to full registration.
-Respond promptly to queries via
WhatsApp, Facebook, and email
-Maintain regular communication with
interested applicants to guide them
through the application process.
-Post updates, events, and promotional
content across social media platforms
-Prepare weekly and monthly reports on
leads, applications, and registration
status
-Coordinate with the marketing team to
support events and outreach activities
-Maintain accurate records of
communication and application
progress.
Qualifications & Requirements:
-Diploma or Degree in Marketing
prefered or related Business field.
-Experience in customer service or sales
(minimum 6 months to 1 year preferred)
-Strong interpersonal and verbal and
written communication skills
-Confident user of social media
platforms (Facebook, LinkedIn,
Instagram, WhatsApp, Twitter - X, etc.)
-Ability to work independently and meet
targets
-Must be 30 years old and below
-Lusaka-based only
To Apply:
Send your CV and links to your active social media profiles (to demonstrate your engagement and content experience) to: whitewoodms@gmail.com