About Us
Angel Oak Investments Limited is a trusted provider of advanced security, surveillance, and technology integration solutions across [region/country]. We specialize in delivering cutting-edge products and services that enhance safety, operational efficiency, and technological resilience for our clients. As a proud distributor and solutions provider of HIKVISION technologies, we are committed to upholding the highest standards of technical expertise and customer satisfaction. We are seeking a highly skilled and customer-focused HIKVISION Pre- and After-Sales Solutions Technician to join our dynamic team. This pivotal role combines technical consultancy with hands-on support, ensuring our clients receive exceptional service from product selection through to post-installation troubleshooting and optimization. Key Responsibilities
Pre-Sales Support
Provide expert technical consultation and product demonstrations to clients and sales teams.
Assist in designing and proposing custom surveillance solutions using HIKVISION products.
Deliver technical documentation, system diagrams, and Bill of Materials (BOMs).
Evaluate customer requirements and suggest optimal hardware and software configurations. After-Sales Support
Provide remote and on-site technical support during and after system deployment.
Troubleshoot and resolve issues related to HIKVISION hardware, firmware, software, and integrations.
Conduct training sessions for end-users and installers on HIKVISION systems.
Work closely with the R&D and product support teams to relay customer feedback and facilitate continuous improvement.
Qualifications & Requirements
Minimum Diploma in Telecommunications.
Minimum 5 years of experience in a similar role.
Proven ability to achieve sales targets.
Agile and motivated to keep up with evolving technologies.
Strong presentation and training skills.
Capable of configuring networking devices.
In-depth knowledge of HIKVISION products including CCTV, NVRs, DVRs, IP cameras, access control, and current security solutions.
Certification in HIKVISION Technical Training or similar (preferred).
Experience with IP networking, PoE, and system integrations.
What We Offer
Competitive salary and performance-based incentives.
Continuous professional training and certification opportunities.
A supportive and innovative work environment.
Opportunity to work with a leading security technology brand.
Career progression within a growing and reputable company.
How to Apply:
Interested candidates should send a detailed CV and cover letter to steven@angeloaktech.com or abraham@angeloaktech.com. with the subject line: Application – HIKVISION Solutions Technician
