1. Project Planning & Coordination
· Develop project timelines, budgets, and resource allocation plans.
· Coordinate with internal teams, contractors, and external stakeholders.
· Ensure material and equipment availability for seamless execution.
· Monitor project progress and address potential risks proactively.
2. Supervision & Team Management
· Lead and manage fiber optic installation teams.
· Assign tasks and ensure proper workflow efficiency.
· Monitor workforce productivity and ensure adherence to safety protocols.
· Manage Airtel baobab IRU operations.
3. Installation & Maintenance Oversight
· Oversee fiber optic cable laying, splicing, and termination.
· Ensure proper cable routing to minimize signal loss and disruptions.
· Supervise preventive and corrective maintenance activities.
4. Quality Control & Compliance
· Ensure compliance with industry standards.
· Perform inspections to verify the quality of installations.
· Conduct OTDR and power meter tests to assess fiber performance.
5. Troubleshooting & Problem-Solving
· Diagnose and resolve fiber optic faults and connectivity issues.
· Work closely with technical teams to ensure quick restoration.
· Implement strategies to minimize downtime and service disruptions.
6. Reporting & Documentation
· Maintain records of fiber optic routes, test results, and project milestones.
· Prepare progress reports and submit them to management.
· Track inventory usage and order replenishments as needed-Fiber accessories.
7. Stakeholder Communication
· Liaise with clients to ensure project expectations are met.
· Provide regular updates on project status and potential challenges.
· Address customer concerns and implement necessary corrective actions.
· Obtain wayleaves form councils
8. Health & Safety Enforcement
· Enforce adherence to health and safety regulations.
· Conduct risk assessments and implement preventive measures.
· Organize safety training for technicians and site workers.
Impact on Company Deliverables and SLAs
1. Project Efficiency and Timeliness
· Ensuring projects are completed on schedule improves network expansion and customer satisfaction.
· Reducing delays enhances revenue generation and optimizes resource utilization.
2. Service Quality and Reliability
· Adhering to quality standards minimizes faults and ensures a stable network.
· High-quality installations reduce maintenance costs and service disruptions.
3. Compliance with SLAs
· Ensuring prompt response to faults aligns with service level agreements.
· Maintaining uptime percentages guarantees contractual obligations are met.
· Quick fault resolution (Mean Time to Repair – MTTR) enhances customer trust.
4. Cost Management and Budget Adherence
· Efficient planning helps avoid unnecessary expenses.
· Keeping material wastage low contributes to cost savings.
5. Customer Satisfaction and Business Growth
· Timely installations and quick issue resolutions boost customer confidence.
· Positive client feedback leads to business expansion and repeat contracts.
· Well-maintained fiber networks reduce complaints and improve overall user experience.
