Job Advertisement
Position: Revenue Assurance / Reconciliation Officer
Company: Kazang Zambia.
Location: Lusaka, Zambia.
Overview
We are seeking a highly analytical and detail-oriented Revenue Assurance / ReconciliationOfficer to join our team in Lusaka. The successful candidate will be responsible for ensuring accurate reconciliation of transactions, safeguarding revenue, improving reconciliation processes, and maintaining high-quality financial controls across products and platforms.
Key Duties and Responsibilities
- The Revenue Assurance / Reconciliation Officer will be responsible for, but not limited to, the following:
- Reconciliation of NFS and Visa transactions
- Handling all NFS and Visa dispute queries, including investigation and resolution of variances
- Following up on reconciling items and resolving issues through manual or system related processes
- Monitoring and analysing performance across all products
- Maintaining reconciliation schedules for allocations and other products
- Preparing monthly and quarterly performance reports
- Leading continuous improvement initiatives for revenue collection processes
- Reconciling e-money transactions on a daily, weekly, and monthly basis
- Ensuring daily reconciliation of Main Bank Trust accounts
- Improving work methods through on-the-job practical experience
- Ensuring uninterrupted workflow and timely completion of tasks
- Immediately escalating high-priority discrepancies or anomalies identified during reconciliation
- Ensuring timely delivery of monthly reconciliation files for revenue and cost calculations
- Identifying opportunities to improve processes and procedures Understanding and adhering to quality standards and reporting non-compliance
- Performing any other duties as assigned by the Supervisor or Manage
Qualifications and Experience
- Grade Twelve Certificate
- Degree or Diploma in Accounting, Finance, Business Management, or a related field from a reputable institution
- Academic results must be verified by the Zambia Qualifications Authority (ZAQA)
- Minimum of 3 years’ experience in accounting, reconciliation, or a related field
- Experience in Fintech, Banking, or Telecommunications will be an added advantage
- Must be a registered member of the Zambia Institute of CharteredAccountants (ZICA)
- Strong interpersonal skills and ability to work effectively in a team
Core Competencies
• Strong analytical and data interpretation skills
• Excellent problem-solving ability
• Effective communication and report-writing skills
• Solution-oriented mindset
• Adaptability and flexibility
• High level of accuracy and attention to detail
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Ability to work with minimal supervision
Generic Competencies
• Results-driven and self-motivated
• Strong time management skills
• Analytical and critical thinking
• Teamwork and leadership capability
• Creative and innovative thinking
• Sound judgment and decision-making skills
• Ability to work flexible hours based on business needs
How to Apply
Interested and suitably qualified candidates are encouraged to apply by submitting their CV and relevant supporting documents as one PDF to vacancies@kazang-zambia.com by Friday 13 February 2026.
Only shortlisted candidates will be contacted.