Job Title: IT Officer
Reports to: Head of IT
Location: Lusaka
Purpose of the Role
The IT Officer will be responsible for overseeing the Firm's IT infrastructure, systems security, data backup processes, user support services, and providing IT-related support to assurance teams in testing systems controls during audit engagements, to ensure efficient and secure business operations across all offices.
Key Responsibilities
- Manage the Firm’s IT systems, networks, and infrastructure;
- Ensure regular backup, recovery, and protection of Firm data;
- Monitor cybersecurity controls and respond to IT incidents;
- Provide technical support to users and ensure timely resolution of IT issues;
- Offer support to assurance teams during audits, including testing IT general controls and application controls such as user access, change management, backup, security and system configuration controls;
- Maintain system security, software updates, and antivirus protection;
- Ensure compliance with Firm policies and ISQM requirements;
- Prepare IT reports and maintain IT documentation and inventories;
Qualifications and Experience
- Bachelor’s Degree in Information Technology, Computer Science, or related field;
- Minimum of 3–5 years’ relevant work experience;
- Professional IT certifications will be an added advantage;
- Experience supporting IT audits, systems control testing, or assurance engagements will be an added advantage;
- Strong knowledge of networks, servers, cybersecurity, and backup systems.
Key Competencies
- Strong troubleshooting and analytical skills;
- Technology and automation mindset, with the ability to identify and implement opportunities for using digital tools, data analytics and automation to enhance service delivery, improve operational efficiency and strengthen Firm processes;
- Good communication and interpersonal skills;
- Ability to work under pressure and meet deadlines;
- High level of integrity, confidentiality, and professionalism.
How to Apply
Interested candidates should submit their CV and a cover letter outlining their suitability for the role as a single PDF to jobs@zm.pkf.com and state the email subject as IT Officer.
Closing Date: 15 May 2026
